Company Description
NewEdge Growth is a Kansas City-based revenue operations (RevOps) agency focused on helping B2B companies achieve scalable, sustainable revenue growth. Founded and led by former CROs, CMOs, and RevOps leaders, the firm brings deep real-world leadership experience in building integrated revenue systems. Their services span the full RevOps and go-to-market spectrum-including technology services (implementations, migrations, and integrations) and consulting services (RevOps as a Service and GTM Services) with a focus on revenue technologies such as HubSpot, Salesforce, Gong, Clay, Consensus, Crossbeam, and DealHub-powered by a proprietary SPORT framework (Strategy, Process, Organization, Reporting/Analytics, Technology). By combining strategic guidance with hands-on execution and a curated tech stack, they help clients align sales, marketing, and customer success to drive predictable pipeline impact quickly.
Company Mission
Building scalable, measurable revenue growth engines for B2B SaaS companies.
Company Values
Vulnerability: Curiosity, Learning, Humility, Transparency, Earn Trust, Accountability, Embrace Failure, Coordination, Collaboration, Supportive
Consultative: Critical Thinking, Problem Solving, Ask Questions, Value First, Earn Trust, Talk Less, Listen More
Prepared: Collaboration, Challenge, Strategic, Critical Thinking, Problem Solving, Communicative
Team First: Air Cover/Ground Cover, Supportive → We not me, Grace, Coordinate, Collaborate, Communicate, Ego at the Door, Accountability, Know Your Role
Role Description
We are seeking an experienced Implementation Consultant. This role requires deep hands-on expertise in Gong, CRM systems, integrations, automation, and data management, with the ability to turn business processes into scalable, high-quality technical solutions that improve sales execution, reporting, and adoption. It also demands strong client advisory, project leadership, training, and communication skills to connect technology decisions to measurable business outcomes such as productivity, pipeline visibility, forecasting accuracy, and revenue performance.
Key Responsibilities
Core Technology Expertise
- Proven hands-on experience implementing and configuring Gong, including call recording setup, pipeline analytics, deal boards, scorecards, and conversation intelligence workflows.
- Advanced knowledge of CRM platforms (HubSpot, Salesforce, or equivalent) — setup, configuration, custom fields, workflows, reporting, and integrations.
- Experience designing and deploying integrations across revenue technology stacks, using middleware (Workato, Zapier, Tray.io) or native connectors.
- Skilled in data management and migrations, including cleansing, deduplication, schema design, and maintaining data integrity across systems.
- Strong understanding of automation design (e.g., lead routing, task creation, lifecycle stages, alerts, and reporting automation).
Execution & Quality
- Ability to translate business processes into CRM and Gong configurations that drive measurable improvements in sales execution and reporting.
- Adept at QA testing, validation, and troubleshooting to ensure reliable go-lives and seamless system adoption.
- Skilled in designing implementations with scalability and future growth in mind.
Revenue Tech Advisory
- Strong ability to conduct discovery sessions and process mapping to identify gaps and opportunities in sales, marketing, and customer success operations.
- Experience advising clients on best practices for Gong adoption, including usage frameworks, scorecards, training, and adoption metrics.
- Ability to recommend CRM architecture improvements to support better pipeline management, forecasting, and reporting accuracy.
Business Outcome Orientation
- Focused on enabling sales productivity, deal visibility, and coaching effectiveness through Gong configuration and enablement.
- Skilled at aligning CRM and Gong workflows with client business objectives, reducing manual work and increasing adoption.
- Ability to connect technology enablement directly to business KPIs such as pipeline velocity, quota attainment, and win rates.
Change Enablement & Training
- Proven track record of training end-users and managers on Gong and CRM systems to ensure strong adoption and ROI.
- Ability to develop playbooks, reporting dashboards, and adoption frameworks that help clients sustain results long after implementation.
Delivery & Ownership
- Proven ability to manage concurrent Gong, CRM, and integration projects, balancing scope, deadlines, and quality.
- Skilled in coordinating cross-functional delivery teams (admins, developers, and solution architects) to execute on time and on budget.
- Strong ability to anticipate risks, manage dependencies, and resolve blockers quickly.
Client Communication & Alignment
- Experience running project kickoffs, status updates, and stakeholder reviews, ensuring clients understand progress and outcomes.
- Skilled at explaining technical solutions in business terms — keeping the focus on ROI, adoption, and measurable success.
- Proven record of maintaining high client satisfaction and trust through consistent, transparent communication.
Process & Tools
- Proficiency in project management systems (ClickUp, Asana, Jira, Smartsheet, or equivalent).
- Strong experience documenting project plans, technical requirements, and user guides.
- Familiarity with Agile and hybrid delivery models for balancing speed and quality.